Client Survey

As a CARF-certified organization, Life Balance Recovery values feedback from clients, staff, and partners to ensure the highest quality care. These surveys help us identify strengths, improve programs, and continue providing the best support for recovery and well-being.

Your Name *

Your Phone Number

Your Email

Discharge Date *

Please rate the following areas of your treatment experience
(1 = Poor, 5 = Outstanding)

Involvement in treatment planning *

1

2

3

4

5

Identifying and addressing relevant issues *

1

2

3

4

5

Experience with individual counselor *

1

2

3

4

5

Experience with peer group & facilitator *

1

2

3

4

5

Education on relevant issues *

1

2

3

4

5

Therapeutic environment *

1

2

3

4

5

Experiential activities *

1

2

3

4

5

What lead you to Life Balance Recovery?

A medical or mental health provider referred me

I wanted to make a change in my life

A family member or friend encouraged me

I was required by court or legal system

My employer or EAP referred me

Other reason

How would you rate your overall experience at our facility?

Great

Good

Neutral

Mediocre

Poor

Overall experience with staff

Great

Good

Neutral

Mediocre

Poor

What services have been most beneficial to your recovery journey?

Individual Therapy

Group Therapy

Intensive Outpatient Program (IOP)

Life Skills or Educational Classes

Case Management

Family Therapy or Support

I’m not sure

How can we better support your recovery process?

Offer more flexible scheduling

Provide additional one-on-one support

Increase access to resources (housing, job help, etc.)

Improve communication from staff

More engaging or relevant group content

Everything met my needs

What advice would you give to someone just starting their recovery journey?

Stay committed even when it’s hard

Be honest with yourself and others

Use all the support offered

Focus on small steps forward

It’s different for everyone—find what works for you

What resources or additional support would be most helpful during recovery?

Housing assistance

Job training or employment support

Transportation help

Childcare options

More therapy sessions

Financial/legal support

I have what I need

What would make our center feel more welcoming?

More peer support and connection

Warmer or more comfortable environment

Better communication with staff

More diverse and inclusive staff/training

Fun or creative group options

I already feel welcome

Submit