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Terms, Conditions & Privacy Policy

Who We Are

Our website address is: https://lifebalancerecovery.com – Life Balance Recovery

Communication

Life Balance Recovery contacts clients via text messages to provide appointment reminders, program updates, and important information regarding their treatment. All text communications will be conducted through (801) 367-0394. Please indicate your communication preferences below.

Your Data

  • Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, client agreement, or third-party reservation systems.
  • Data Usage: We use your data solely for setting up intakes, providing support, and checking in with clients. Your information is not used for selling, marketing, or promotional purposes. It is strictly used for communication and care coordination. As a substance abuse and mental health treatment center, our goal is to support clients with their concerns and provide the necessary treatment and assistance.
  • Data Security: We protect your data with encrypted and/or secure storage measures to prevent unauthorized access.
  • Data Retention: We retain your information as long as you subscribed to our SMS service and as required by law. You may request deletion at any time.
  • Non-Sharing Clause: No mobile information will be shared or collected with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Contact Life Balance recovery at 801-367-0394 or info@lifebalancerecovery.com for HELP or to STOP receiving messages.
    Messaging Terms and Conditions:
  • MESSAGES AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
  • Messages are recurring, and message frequency varies.
  • Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to jessica@lifebalancerecovery.com or 801-367-0394. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
  • You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Code of Conduct & Client Rights

Please review our Code of Conduct & Client Rights by clicking on the footer link.

Cookie Policy

lifebalancerecovery.com may place small files, known as “cookies,” onto your computer to collect Personal Information about how you use our Service and to help us, or a third party, to recognize your device the next time you visit. Web beacons, pixels or other similar files can do the same thing. We refer to them as “Tracking”. We, or third parties we collaborate with, may use Tracking to automatically collect log files and other information about your usage of, and the devices you use to access, the Site and the Service.

Even if you are only browsing the Service, certain information (including computer and connection information, browser type and version, operating system and platform details, and the time of access) is automatically collected. This information will be collected every time you access the Services and it will be used for the purposes outlined here.

If you have questions about this Privacy Policy or the terms and conditions, please contact us at:
Email: info@lifebalancerecovery.com
Phone: 801-367-0394